Headway Oxfordshire is recruiting for the position of...

Lead Acquired Brain Injury Navigator
Date Posted: October 16, 2019

Lead Acquired Brain Injury (ABI) Navigator

£24-28k pro rata

Full Time (37hrs per week)

Headway Oxfordshire is a registered charity (No 1156538) based in Kennington, Oxford and affiliated to the national organisation Headway (UK). Our aim is to improve the lives of those affected by brain injury in Oxfordshire and surrounding areas, by providing a range of effective support services. We presently have a vacancy for a Lead ABI Navigator. This role has recently been developed as part of a new and exciting project entitled the Oxfordshire ABI Support Service (OASS). As the Lead ABI Navigator, you will be supporting the development of this project and leading a small team to make the positive outcomes a reality. You will be making a significant and lasting impact in the lives of those affected by brain injury, their family and carers. You will be assisting their journey through clinical services, supporting their transition from hospital to community settings and assisting them to maximise their community integration, longer term. Getting to see the real-world impact of your work is one of the joys of this role, as is working creatively with our friendly and supportive staff team.

We are looking for a highly committed professional who can demonstrate a track record of leading staff teams and developing/managing projects. You will be an effective advocate and support worker in your own right and able to support other staff to attain the required level of skill and output. Could this person, be you? In this key role, you will act as a representative of Headway Oxfordshire whilst working within hospital environments, Headway Oxfordshire’s facilities and with the general public You will have excellent communication skills and the ability to organise and work to the needs of individuals. As such you will need to be self-motivated able to effectively engage with different teams (including clinicians and social workers) to maximise positive outcomes for our client group.

Lead ABI Navigator Job Description 

Hours – 37 per week 

Pay Scale – £24K – 28K 

Reporting to – Operations Manager and/or CEO 

Aims of the Role. 

  1. To Lead a small team of ABI Navigators 
  1. To support the smooth and equitable transitioning of service users through their patient journey whilst in hospital 
  1. To maximise individual’s community integration and long-term independence via the Oxfordshire ABI Support Service (OASS) provision.   

Job Description 

  • To take Lead responsibility for the ABI Navigator team and its main outputs (including the supervision of team members as required). 
  • To act as the main point of contact for health and social care professionals in relation to the OASS project. 
  • To form relationships and excellent communication channels with key partners in the patient journey, including attending multi-disciplinary, goal setting and discharge planning meetings as appropriate. 
  • To support individuals through the discharge process and signpost to Headway Oxfordshire (and other) services as appropriate. 
  • To assist and advocate in support of individuals to apply for social care personal budgets where applicable.  
  • To sign post to Headway Oxfordshire’s (and/or other agencies) Specialist Benefits Support Worker for benefits advice and application assistance as required.  
  • To engage with clinical systems and embed the ABI Navigator service within these systems as a recognised part of the patient pathway 
  • To identify suitable patients/carers for the OASS  
  • To assess the likely eligibility of patients/cares for legal services support and refer into the OASS legal steering group accordingly 
  • To liaise with legal partners on the steering group around specific cases and monitor outcomes as per HWO’s service level agreements 
  • To plan the OASS care package in agreement with patients/carers. 
  • To follow process and procedure for referrals into Headway Oxfordshire’s services. 
  • To collate all necessary and relevant medical/social details to inform the transition through HWO’s ongoing support services.  
  • Contact the GP to alert them to the persons need and discuss discharge support 
  • To complete all necessary documentation and data base entry for new referrals as per HWO process and procedure. 
  • To appropriately share information with the ABI Nav Lead/ABI Pathway Co-ordinator and ARC Co-ordinator to ensure equity of service for individuals and adherence to HWO’s practice and procedure   
  • To accurately record and monitor the ABI Navigator service provision hours and report for invoicing purposes as required and per HWO process and procedure 
  • To work to and within the confines of the ABI Navigator project specification and time constraints.  
  • To work across different settings, including Hospital, Community, HWO and individuals’ homes as necessary. 
  • To manage a caseload of clients, including keeping accurate and timely records of all clients seen, visits made and outcomes, including entering said data on to Headway Oxfordshire’s database. 
  • To write reports as necessary. 
  • To attend regular supervision sessions with line manager and Headway staff meetings. 
  • To work to and implement all policies and procedures of Headway UK and Headway Oxfordshire. 
  • Other duties as required by manager.

Person Specification 

Essential criteria  Desirable 
Social work or nursing qualification or equivalent  Qualifications in/experience of working with Neurological conditions 
Experience of working with disability in either voluntary sector of statutory sector setting  Experience of working with neurological conditions within either statutory or voluntary sector 
Experience of managing staff teams  Experience of training, supervising and managing staff within a health and/or social care role 
Experience of advice work or advocacy   Experience of managing projects and working to project outcomes 
Understanding of current Social Care provision  Experience of supporting clients 1:1 in the community 
Experience of developing excellent working relationships with outside agencies  Direct experience of working within social and/or health care provision 
Experience of creating/working to individual client focused plans 


Experience of work in a day service/ hospital/rehab setting  


Ability to organise support in relation to individual client focused plans  Experience of lone working 


Experience in risk assessment & safeguarding  Good knowledge of the mental capacity act 
Unlimited access to a vehicle and a full driving license. Good knowledge of local statutory and voluntary sector.  
Good level of literacy and numeracy and ability to write/keep accurate reports.  Experience of data inputting and databases 
Ability to work on own initiative and organise own workload  Experience in supporting people who have impaired cognitive function and varying physical disabilities 
Ability to work as a member of a small team.   
Ability to communicate appropriately, verbally and in writing at all levels 


Good IT skills   
Demonstrable commitment to Equal Opportunities 


An understanding of the requirements of record keeping and information sharing as per GDPR  


Ability to travel around the county and access a variety of buildings   

A flexible working package will be considered.

For an application pack, please contact: opsmanager@headway-oxford.org.uk or telephone: 01865 670542

Closing date for applications is 4pm on Friday 8th November.